We started working with a community bank early on and, over the years, they’ve grown significantly and substantially. We are part of that story. We know the science and art behind bringing people together and applied it in innovative ways that created an immersive brand experience. What we’ve done with this bank is much more than designing or renovating branches. Working collaboratively, we transformed each branch from a transaction-based environment to an interactive, engaging experience that promotes conversations with customers. This allows the Bank Specialists to learn about all aspects of their customer’s lives that bank products and services can help, support and energize at all stages of life—giving them a sense of financial well-being.
With “Fintechs” ready to disrupt the banking industry, branches need to evolve and adapt quickly. We have our finger on the pulse of these changes and the knowledge to make offstage and onstage spaces and services work cohesively and successfully in compelling branded environments.
Our retail banking projects have all come from referrals of our happy customers who have gotten positive feedback from their customers and employees and a boost to the bottom line. This is what we mean when we say we specialize in sustainable, branded environments—your customers and employees feel good in your space and are inspired by your story. That boosts your bottom line. It’s all related.